The R3 Travel Concierge Program (TCP) involves five steps:
- Phone Consultation – Free, No Obligation, Confidential
- Treatment Recommendation with Pricing
- Scheduling/Planning (including medical records/labs/travel)
- Treatment Visit
- Follow Up
Phone Consultation Specifics
Our specialists are dedicated to providing the proper regenerative treatments that have the highest chance of success. The therapies are not “one size fits all”, so it is critical that you undergo a phone consultation which may take fifteen to thirty minutes. You will have an assigned Patient Concierge Representative (PCR), who will set this up for you at a convenient time.
The phone consultation is free, and there is no associated obligation from you. Any available medical records and imaging studies will be evaluated simultaneously. What the consultation will allow is for the specialist to make a determination regarding your potential benefit from the procedure(s).
Treatment Recommendations with Pricing
Upon completion of the phone consultation, your PCR will relay the treatment recommendations from the specialist within approximately 48 hours. This recommendation will include specifics of the proposed therapy along with pricing and upcoming dates available for the procedure(s).
Any follow up questions can readily be handled through your PCR, as our goal is to make you and your loved ones comfortable with the decision process.
Any follow up questions can readily be handled through your PCR, as our goal is to make you and your loved ones comfortable with the decision process.
Scheduling/Planning
At this point, you have decided to proceed with the regenerative procedure(s). Congratulations! The procedures are only offered on certain days each month, and your PCR will help you make the scheduling decision. Once selected, payment is required.
Your PCR will then go to work on ALL the “heavy lifting” logistics, which include:
- Obtaining any additional medical records.
- Assisting with flight arrangements.
- Reserving your ground transportation/lodging.
- While R3 assists with airfare/lodging arrangements, we do not cover those fees.
Essentially you can sit back and know your PCR is taking care of everything and will be your one point of contact needed for any and all questions regarding treatment or your visit needs.
Treatment Visit
On the day of treatment, you will be met in San Diego for transportation to the Tijuana clinic. Your concierge will provide escorted transportation to and from the clinic.
During your stay, the PCR will continuously be available to assist your needs and facilitate answers to any clinical questions.
Follow Up
R3 Stem Cell will be in contact right after treatment, one week after and at regular intervals afterwards. It is vital to us that you are not only satisfied with the level of clinical care received with your regenerative therapy, but also your level of customer service with our PCR’s!
